FAQs

You can try on and purchase our jewelry in person in London, Soho,
102 Berwick Street, or at our brand store in MOM Park, Budapest. You can find the exact addresses and opening hours here. We look forward to welcoming you!

Our jewelry is made from 24-karat gold-plated brass, rhodium-plated 925 sterling silver, and 14-karat gold. Our 925 sterling silver and 14-karat gold jewelry are produced from 100% recycled metals. The 24-karat gold plating and rhodium plating prevent the metals from oxidizing, greatly extending their lifespan.

The gold plating is done by an international company that works with global brands, ensuring that we provide our customers with the highest quality. For earrings, bracelets, and necklaces, the jewelry is plated with 1 micron of 24-karat gold, and for rings, 2 microns of 24-karat gold. With a little care, you can extend the lifespan of the gold plating even further.

All of our jewelry is produced by hand in our workshop in Budapest, Hungary (part of European Union). Our goldsmiths make EVA REMENYI pieces in a safe and well-equipped workshop and are paid a fair wage.

Eva Remenyi jewelry is designed to last a lifetime, so we offer a lifetime warranty on our pieces. We will repair or replate jewelry purchased within 1 year under warranty, and for items over 1 year old, we offer these services at a minimal cost. To determine the exact cost of repair or replating, we need to measure the jewelry and assess the necessary repairs. Please contact us and we will get in touch with you. Please note that shipping fees are not covered by the free warranty.

Our jewelry is made from natural metals such as brass, 925 sterling silver, and 14-karat gold, none of which contain nickel. All the jewelry in our collection can be made in a gold-plated silver version, which takes 8 weeks to produce from the time of order. If you are interested in this option, please contact us.

All our jewelry comes in an elegant gift box with a gold logo and a companion card. If you order online and would like a matching paper bag or a personal message for the recipient, please mention this in the comment section of your order. You can find more information about our packaging here.

We dispatch online orders on the next business day. We ship international orders super fast with DHL Express Go Green, which you can read more about here.

To join our loyalty program, your total purchases must reach the 500,000 HUF threshold (around 1300 EUR). Once you achieve this, you will receive a 10% discount on all our full-price jewelry.

Unfortunately, we do not offer this service, but we hope you will find a timeless piece you love in our existing collection.

We ship worldwide using DHL Express. Check out free shipping levels here.

We accept returns or exchanges of unworn, flawless jewelry within 30 days of purchase.

If you need to modify your order, please contact us within a few hours of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.